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When you need care quickly

Sometimes an emergency room is the right place for care. But when it’s not truly a medical emergency,1 you have other options that could save hours of wait time and help you get the care you need more conveniently and at a lower cost.

Learn the difference between urgent care and emergency care here. Want help deciding where to go for care? Call us 24/7 at 404-365-0966 (TTY 711).

To make any type of appointment, schedule online or call 404-365-0966.

24/7 nurse advice by phone
Registered nurses can give you self-care instructions or help you decide how to get care, find a convenient location, and/or schedule an appointment.
NO COST!
24/7
Phone or video visit now
Get quality care from a Kaiser Permanente clinician by phone or video without an appointment. Available 24/7, and usually within 20 minutes or less. Great for minor health conditions such as cough, cold, sinus problems, back pain, rashes, cuts, sprains​, urinary concerns, and eye problems.
NO COST! 2
24/7
Same/next day phone or video appointment
Get care during office hours for the same symptoms as an on-demand phone or video visit, but choose your provider and appointment time.
NO COST! 2
Same/next day, in-person appointment
Get a same/next day appointment to see a doctor in person (at any available location) when available.
OFFICE VISIT
COPAY
24/7 walk-in, advanced urgent care
At our Gwinnett, Southwood, and TownPark locations, you can get urgent care for issues like minor injuries (sprains, broken fingers/toes); minor wounds needing stitches; fever or sore throat; ear aches; minor breathing issues; or stomach pain. Even get care for more serious (but non life-threatening) issues like deeper cuts, broken bones, stomach and chest pain, or dehydration. If needed, stay for observation for nearly a full day.
URGENT CARE
COPAY

24/7
Contracted urgent care locations
You have access to almost 90 affiliated urgent care centers including certain locations from Children’s Healthcare of Atlanta, Concentra, Northside Family Medicine & Urgent Care, and Peachtree Immediate Care.
URGENT CARE
COPAY

Some locations with evening and weekend hours
24/7 nurse advice by phone
Registered nurses can give you self-care instructions or help you decide how to get care, find a convenient location, and/or schedule an appointment.
NO COST!
24/7
Phone or video visit now
Get quality care from a Kaiser Permanente clinician by phone or video without an appointment. Available 24/7, and usually within 20 minutes or less. Great for minor health conditions such as cough, cold, sinus problems, back pain, rashes, cuts, sprains​, urinary concerns, and eye problems.
NO COST!2
24/7
Same/next day phone or video appointment
Get a same-day appointment to see a doctor in person (at any available location) if needed.
NO COST! 1
Same-day, in-person visit
Get a same-day appointment to see a doctor (at available locations) if needed.
OFFICE VISIT
COPAY
24/7 walk-in, advanced urgent care
At our Gwinnett, Southwood, and TownPark locations, you can get urgent care for issues like minor injuries (sprains, broken fingers/toes); minor wounds needing stitches; fever or sore throat; ear aches; minor breathing issues; or stomach pain. Even get care for more serious (but non life-threatening) issues like deeper cuts, broken bones, stomach and chest pain, or dehydration. If needed, stay for observation for nearly a full day.
URGENT CARE
COPAY

24/7
Contracted urgent care locations
You have access to almost 90 affiliated urgent care centers including certain locations from Children’s Healthcare of Atlanta, Concentra, Northside Family Medicine & Urgent Care, and Peachtree Immediate Care.
URGENT CARE
COPAY

Some locations with evening and weekend hours
1 If you reasonably believe you have an emergency medical condition, call 911 or go to the nearest hospital emergency room.
2 No cost for most plans. Due to IRS rules, if you have a HSA-qualified high deductible health plan (HDHP), you’ll pay the full cost for scheduled phone and video visits until you reach your deductible. Once you reach your deductible, your copay will be $0.

Emory Hospitals

In an emergency, you have access to any hospital emergency room, including all Emory ERs. Learn how our Emory hospital partners can help you get high-quality emergency care quickly and conveniently.